OKCOOL

Over the last few months we’ve been beavering away trying to solve a few client management problems.

We now have quite a few clients, each one has ftp details, email addresses, at least one website, a blog, a forum, contact forms, multiple domains, etc… The problem has become not only how to store and access all of this information, and make it available to clients efficiently, but also how do we make it easy for us and the client to monitor all of this web based information?

So we came up with Simple Web Management aka SWiM.

SWiM allows us to monitor all of our clients in one central place, it also allows them to login and get access to the information that we have stored on them, keep it up to date, and get an “activity stream” of everything that is going on with their online presence.

Tom has built in a rocking API so that SWiM is basically modular; applications can be added on a “reseller” level, client level and website level. As an example we are just finishing a Wordpress application that  allows you to monitor multiple blogs in different locations all in one place, along with contact form responses, Shopify sales, etc…

We ported over our current clients about two weeks ago and have noticed that the frequency of client interaction has gone up significantly. We now know which websites get updated the most, which ones sell the most products, which get the most contact form responses etc and best of all the clients get all of this too…

We are now getting ready to open up to other people to test so that we can improve and extend SWiM - head over to the beta sign up page to sign up, get a few screenshots and get involved.